Skip to content

Terms of booking

These terms apply to bookings made directly with Hercules Stays through this site.

Last updated 14 October 2026, Hercules Group MA, Tangier, Morocco, info@herculesgroup.ma

Requests and confirmation

Sending a request does not create a booking. A booking exists once we confirm it in writing and, where asked, the deposit is paid.

Prices

Prices are per night in euros for the whole apartment, plus a cleaning fee where shown. The price in our confirmation is the price you pay. Tourist tax, where it applies, is paid locally.

Payment and cancellation

Payment terms and the cancellation policy for your dates are stated in the confirmation, before you pay anything.

During the stay

Check-in and check-out times, the maximum number of guests and the house rules on the apartment page are part of the booking. Guests are registered with the authorities as Moroccan law requires.

Damage and liability

Please tell us about any damage or problem straight away so we can fix it. We are responsible for what we promise in the listing; we are not responsible for interruptions outside our control, such as city-wide water or power cuts.

Law

These terms are governed by Moroccan law. We always try to solve a problem with you directly first.